EUCHNER – More than safety.
EUCHNER – More than safety.
HomeCompanyNewsCustomer information on the Corona pandemic

Customer information on the Corona pandemic

Dear Customer,

In light of the current Corona pandemic, we have an important obligation. Our employees are working hard on keeping our production running and maintaining our ability to supply our customers.

We would like to take this opportunity to update you about the latest developments.


Supply chain secured

Currently our production is continuing to operate with increased safety precautions for our employees; these safety precautions are not causing any significant limitations. At the moment, our supply chain is guaranteed, even in the current situation. We can still supply all national and international distributors.

However, delivery times for products within Europe may be longer due to the closure of borders in Europe. Delays during domestic transport and to international shipments by air are also possible.

It is currently not possible to predict the further development of the pandemic. If significant changes occur in our supply chain or our ability to deliver, we will of course inform you.


We remain at your service

Availability to our customers and the ability to deliver our products is a major concern for us. Therefore, you can still contact all our departments without restrictions. To protect our employees in the best possible way, we are currently implementing various measures in accordance with the recommendations of the WHO, the Robert Koch Institute and local authorities. The measures include increased hygiene standards within the organization, production and logistics, along with home offices, separate groups in offices, and a transition to shift systems. These steps serve to prevent stoppages in our production areas and are also intended to ensure that our performance is maintained at a stable level.

We trust you will understand that we have suspended customer visits for our mutual protection in the current situation. However, our sales staff are still available for you by phone, e-mail or video conference.

We are determined to do whatever is necessary to remain your dependable partner, even in these times. Let us pull together in these exceptional circumstances and tackle the challenges jointly.

We are looking forward to the time when we can meet you again in person!

Best regards

Stefan Euchner
Managing Director

 

 

Status: May 2020

08.05.2020

    Technical support

    Technical support
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    EUCHNER (UK) Ltd.
    +44 114 2560123
    sales(at)euchner.co.uk

    EUCHNER USA Inc.
    +1 315 701-0315
    info(at)euchner-usa.com